At YHCI our goal is committed to the quality of health care service . We focus on training exceptional nurses aide and facilitate post Nursing school NCLEX review , CPR ACLS & PALS Certification. Our goal is to provide quality nursing education to improve nursing service .

Notice

STUDENT COMPLAINT POLICY

Dear Students:

This School has a Certificate of Approval from the Texas Workforce Commission (TWC)

The TWC-assigned number is (S5287)

The School’s programs are approved by TWC.

Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog. Schools are responsible for ensuring the documenting that all students have received a copy of the school’s grievance procedure and for describing these procedures in the school’s published catalog. If as a student, you were not provided with this information, please inform school management.

Student dissatisfied with this school’s response to their complaints or who are not able to file a complaint with the school can file a formal complaint with TWC, as well as with other relevant agencies or creditor, if applicable.

Information on filing a complaint with TWC can be found on TWC’s career Schools and Colleges Website at http://csc.twc.state.tx.tx.us/

Or

www.texasworkforce.org/careerschools

Or

A statement of policies and procedures regarding student grievances. The statement must direct unresolved grievances to:

Texas Workforce Commission

Career Schools and Colleges, Room 226T

101 East 15^th Street

Austin, Texas 78778-001

Phone: 512-936-3100

texasworkforce.org/careerschools

Yates Health Career Institute, Nursing Assistant Program, Nursing Assistant Training, Nursing Assistant School, Certified Nursing Assistant Program, Nursing Assistant Classes, Certified Nursing Assistant Training, Certified Nursing Assistant School, CNA Program, CNA Training, CNA School, CNA Classes, in Texas, San Antonio, TX.